About Us-3 2018-07-27T14:32:09+00:00

ClickMedix is a global mobile health (mHealth) social enterprise founded by faculty and students from Massachusetts Institute of Technology (MIT) and Carnegie Mellon University to increase capacity of physicians and health organizations to serve more patients. By enabling existing medical experts to serve more patients, we can address the following global healthcare challenges:

  • Lack of access: Patients cannot easily reach doctors.
  • Lack of funds: Patients cannot afford the high cost of healthcare, and governments/NGOs are unable to subsidize under-served populations entirely
  • Lack of medical resources: Most countries face severe shortages of trained healthcare professionals, especially medical specialists

Our Mission is to bring affordable and quality health services to under-served patients, by enabling health organizations to reach more patients through mobile phone/tablet facilitated remote diagnosis, as well as remote training and supervision of their staff assistants, nurses, and health workers.

ClickMedix has been used worldwide to reduce wait time for patients from months to less than 72 hours, allow physicians to serve 4-15 times more patients, as well as create more skilled work force and new jobs for community-based and home-based healthcare services. We are world-class medical professionals, public health practitioners, technologists, development activists, entrepreneurs, and business strategists to bring new dimensions to addressing these challenges using mobile phones.

As mobile phone coverage extends to all corners of the world, mobile-phone based health services are becoming increasingly ubiquitous for connecting different layers of the health infrastructure, enabling real-time collection of health data and remote diagnosis of patients by medical experts. Our innovative mobile health (mHealth) platform connects health service providers, reduces cost of service delivery, and optimally utilizes tiers of existing health system for patient care. A community health-worker or a clinic nurse with a Click-enabled mobile phone is able to act as the primary agent for service delivery, as she is connected to the mHealth platform and the entire health system.

with better access to care
features built to improve care
hours of development


Ting Shih, Founder and Chief Executive Officer

As the founder of ClickMedix, Ting uses her decade of experience in designing and launching technology services, along with associated business strategies for US government, pharmaceutical and global education organizations, to build ClickMedix from an idea in an MIT classroom to a global enterprise. Her areas of expertise include innovation strategy, product development, lean/Six Sigma process improvement, operations management, organization change management, and business development.

She spent three years as a founder of Click Diagnostics, a social enterprise born out of the MIT Media Lab, conducting mobile health projects and pilots in over ten countries in Africa, South Asia, the Middle East, and North America. She was integral to designing mobile health systems that can withstand unreliable or intermittent mobile network, while satisfying the varied needs of healthcare in underserved communities. She founded ClickMedix to build upon the success and learning from the three-year pilot of creating a highly reliable, secure, and user-friendly, HIPAA-compliant telehealth, disease management, and care coordination system that can be deployed quickly to health practitioners and connect patients with medical experts worldwide. Ting leads the design, development, and deployment efforts for ClickMedix’s affordable mobile health and education system.

Ting is named Toyota Mothers of Invention in 2015 and Cartier Women’s Initiative Awards Laureate in 2012 for North America. She is also an industry advisor/contributing writer for Telemedicine Magazine. She holds an MBA from the MIT Sloan School of Management and MS in Systems Engineering from MIT, as an MIT Leaders for Global Operations Fellow and Public Service Fellow.  In addition, she holds a BS in Computer Science and MS in Software Design and Management from Carnegie Mellon University.

Jake Morrison, Chief Technology Officer

Jake MorrisonJake has more than twenty years of experience in architecting, implementing and deploying large-scale e-commerce, supply chain, and telecommunications systems worldwide. He is at the forefront of mobile application development, with strong emphasize on secure and reliable architecture for mobile-web network service application systems. Prior to joining ClickMedix, Jake spearheaded a number of technology and telecommunication ventures delivering IP telephony and video conferencing solutions, as well as large system integration efforts in supply-chain systems. His areas of expertise include networking and telecommunication, embedded systems, enterprise application integration and management of international and dispersed project teams. Jake provides overall technical leadership and is specifically responsible for architecture and implementation of the ClickMedix next-generation mobile-web telehealth and education system. Jake holds a BS degree in Aerospace Engineering from University of Southern California.

Ryan Carag, Chief Product Officer

Ryan brings extensive experience in the mobile devices and mobile apps space. Prior to ClickMedix, Ryan co-founded and served as COO of Genie Group, a sixteen-employee internet startup based in Taipei, Taiwan which released several notable mobile applications, including Gulu, a TechCrunch Disrupt Finalist, enhancing live, real-time group interactions through mobile apps. He also served as a software program manager at Microsoft’s Mobile Products Division in its Automotive Business Unit, helping to define and build the Microsoft Automotive platform from concept to the core technology found in over 15 million cars in groundbreaking products as FIAT Blue&Me and Ford Sync.

Ryan holds a BS in Electrical Engineering from Cornell University and an MBA from MIT Sloan, where he served as Lead of Marketing & Events for the prestigious MIT100K Entrepreneurship Competition.

Edward V. Yang, Vice Chairman, Board of Advisors

Edward-V-YangEd brings more than 40 years of global business experience. Prior to joining ClickMedix, he was the Chairman and President of iSoftstone Inc., a global services company providing Information Technology Outsourcing, Consulting and Business Process Outsourcing. He helped the company with acquisitions in the US and brought the company public on the NYSE in Dec 2010.In 2003, Ed was Operating Partner at ING Baring Private Equity Partners Asia(BPEP Asia) that managed over US $500 Million investments in the Communications andIT sectors.From 1992 to 2000, he was Corporate Senior Vice President and President of Electronic Data Systems (EDS Corporation) and was responsible for Asia Pacific region consisting of 11 Countries. During his 8+ years with EDS, he brought outsourcing to Asia Pacific region and led the Company’s regional expansion from $100 million to more than $1.2 billion in revenue.Prior to joining EDS, Mr. Yang was Corporate Senior Vice President for Wang Laboratories, responsible for Asia Pacific and Americas regions. He was credited with bringing offshore R&D and manufacturing to Asia, and established the company’s first mainland China joint venture partnership in Shanghai in 1980.

Ed has served on the board of Novelis Inc., a NYSE $8 Billion aluminum-rolledproduct company based in Atlanta, GA. He has also served for 15 years on the Board of Regents of Pepperdine University.He currently serves as Chairman of the Board of Yunnan Project Hope for the minorities in Yunnan Province, China. The program started in 1995 and has built over 35 elementary schools in the minority regions of Yunnan and Tibet in China. Mr. Yang also serves on the advisory board of Asian Americans Advancing Justice, Los Angeles, and numerous startup companies.He is also the author of the award-winning book, “There are no fortune cookies in China”. In his spare time, Ed speaks at seminars and advises corporations in their cross boarder businesses between East and West.

Ed graduated from National Taiwan University with a BS in Chemical Engineering and MS from University of Massachusetts, and his PKE-MBA degree from Pepperdine University.

Dr. Andrew Pumerantz, Vice Chairman, Medical Advisory Board

Dr. Pumerantz is Professor of Internal Medicine, Chief of Infectious Disease, Executive Director of the Western Diabetes Institute (WDI), and Assistant Provost for Strategic Initiatives at Western University of Health Sciences (WesternU) in Pomona, California. He has more than 25 years of experience spanning a spectrum of patient care, medical education, and cross-disciplinary research.

In 2009 during his tenure as WesternU’s Chair of Internal Medicine, Dr. Pumerantz founded WDI as a cross-disciplinary integrated practice unit (IPU) to focus on improving the value of team-based care delivery for people living with chronic, complex multimorbidity. In the WDI’s IPU people with diabetes are provided a same-day, comprehensive evaluation to assess the complexity and severity of their condition and to deliver precise and personalized team-based care in collaboration with the patient’s primary care physician and other providers across the health care ecosystem. To better visualize this composite health status and to communicate actionable data between all stakeholders, including providers from disparate disciplines, Dr. Pumerantz developed the Diabetes Cross-Disciplinary Index © (DXDI). In 2015, he and colleagues at the University of Dundee in Scotland incorporated a modified version of the DXDI into the Scottish Care Information Diabetes Collaboration (SCI-Diabetes) platform, in which all patients with diabetes living anywhere in Scotland can have their complete diabetes record viewed by any National Health Service (NHS) health care professional who is involved in their care. The WDI also maintains a research registry that enables measurement of outcomes and the costs of delivering those outcomes to patients within their cohort, and is collaborating on diabetes and multimorbidity care delivery innovations with California-based health plans and local federally-qualified healthcare centers (FQHCs). ClickMedix provides a connected mobile health IT platform that leverages WDI’s care model and captures data for the registry.

At WesternU, Dr. Pumerantz also led cross-disciplinary teams in the transformation of predoctoral medical school curriculum and the formulation of novel therapeutics for drug-resistant infections. His previous professional positions include infectious disease consultant in hospitals in Connecticut and New York, as well as partner in a large, multi-physician consultative infectious disease private practice on Long Island’s North Shore.

Dr. Pumerantz holds an AB from Occidental College in Los Angeles, and a DO from Philadelphia College of Osteopathic Medicine. He trained in internal medicine, and served as Chief Medical Resident, at Beth Israel Medical Center in New York City. In 1995, Dr. Pumerantz completed infectious diseases fellowship at Yale School of Medicine. Dr. Pumerantz is a Fellow of the American College of Physicians.

Dr. Philip Miller, Board Member

Dr. Miller was co-founder and Executive Vice President of iCarnegie Inc., the Internet educational spin-off from Carnegie Mellon’s School of Computer Science that brought a high quality software development curriculum to partnering universities worldwide. At iCarnegie Dr. Miller had primary responsibility for sales and customer relations, additionally supervising curriculum development and mentoring partner university faculty members. Earlier Dr. Miller was CEO of Fox Hollow Associates which developed pioneering technology systems for higher education and broadcast television. At Carnegie Mellon University, he directed computer-programming courses for two decades, launched the Genie programming environments, created the Center for Art and Technology and was a board member of the Center for Light Microscope Imaging and Biotechnology. Dr. Miller also served at the Software Engineering Institute, participating in the development and promulgation of standards for high quality, secure software. He was a member of the Board of Trustees of the Community College of Allegheny County and held various appointments with the College Board in their computer science and mathematics offerings.

Dr. Miller pursues his long-standing commitment to helping the underserved find their way out of poverty by organizing parishes, schools and seminarians of the Catholic Diocese of Pittsburgh in support of work that each summer takes him to Guatemalan and other Latin American mission schools, hospitals and orphanages. Dr. Miller has technical expertise, entrepreneurial experience and real passion for the mission of ClickMedix. Dr. Miller holds baccalaureate and doctoral degrees from Ohio State University.

Jodi Lyons, Advisor – Geriatric Healthcare Expert

Jodi is an eldercare expert who helps older adults and those with special needs find the care they need throughout the country. An ardent patient advocate, Jodi helps people navigate the complicated, often convoluted system, identify what they need, and learn how to create an action plan.Most recently, Jodi published an award-winning book, The Smart Person’s Guide on Eldercare, to empower and educate consumers, to make sense of a complex system.

With more than 20 years’ experience in the nonprofit healthcare arena, Jodi has been a leader in national organizations representing healthcare and long-term care service providers. In this capacity, she has worked with the NIH, CDC, Health and Human Services, 2005 White House Conference on Aging, and Congress to develop policy on health care issues and public health education programs. She is also on the Executive Committee of the Alzheimer’s Association National Capital Area. She is an Alzheimer’s Association Ambassador to Capitol Hill,  a founding member of the Patient Experience Council of the Sullivan Institute/WEDI, and an industry advisor/contributing writer for Telemedicine Magazine.

Jodi graduated from Brandeis University in Waltham, MA and is a former President of the Washington DC area alumni association.


Prior to incorporation of ClickMedix, LLC., we have been operating as Click Diagnostics since May 2008, and have been implementing mobile-phone based tele-consultation services in Africa, South Asia, and the Americas, enabling patients to access quality medical treatment in areas where there is little or no access to doctors. At the same time, we have been working with health organizations, governments, NGOs, research institutions, mobile operators, medical associations, and health products companies to build a self-sustaining health infrastructure powered by mobile technologies. ClickMedix as a new corporate entity will focus on commercial offering of successfully piloted mobile health services.




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